Gqbet Casino Privacy Policy

At Gqbet Casino, we are fully committed to protecting your personal data and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and share information about you when you access and use our platform at gqbet.games. Our Gqbet Casino services are operated by International Features Ltd., registered at 284 Barrack Road, Belize City, Belize. By registering and using our services, you agree to the terms described in this document. We encourage you to read it carefully.

1. Who We Are

We are International Features Ltd., the licensed operator behind Gqbet Casino. We hold a valid gaming licence issued under Curaçao regulations, which legally authorises us to conduct all gaming operations, including games of chance and wagering activities. Our Gqbet Casino platform is designed to serve players from English and French-speaking countries, and we take our legal and ethical obligations seriously. If you have any questions about how we handle your data, please contact us through the web form available on our website.

2. Information We Collect

When you interact with our Gqbet platform, we may collect various categories of personal information. We only gather data that is necessary to provide you with a safe and enjoyable gaming experience.

2.1 Personal Identification Data

• Full name, date of birth, and nationality
• Email address and phone number
• Residential address and country of residence
• Government-issued identification documents for verification

2.2 Financial Information

• Payment method details, including Visa, Mastercard, Skrill, NETELLER, Paysafecard, or bank transfer information
• Transaction history, including deposits (from a minimum of €10) and withdrawals (minimum €20)
• Cryptocurrency wallet addresses where applicable

2.3 Technical and Usage Data

• IP address, browser type, and device information
• Pages visited, time spent on our platform, and gameplay activity
• Login timestamps and session data from your Gqbet Casino account
• Cookies and similar tracking technologies (see our Cookie section below)

3. How We Use Your Information

At Gqbet Casino, we use the data we collect for specific and lawful purposes. We do not sell your personal information to third parties, and we process it only as described in this policy.

• To create and manage your account and verify your identity in compliance with anti-money laundering (AML) and Know Your Customer (KYC) regulations
• To process your deposits and withdrawals through our supported payment methods
• To provide access to our full library of 4,000+ games from 50+ providers, including Pragmatic Play, NetEnt, Play'n GO, Evolution, and others
• To administer bonuses such as our Welcome Bonus, Daily Cashback, Rakeback, and other promotional offers
• To comply with our legal obligations under Curaçao gaming regulations
• To detect and prevent fraud, money laundering, and other prohibited activities
• To respond to your enquiries submitted via our 24/7 Live Chat or email support
• To send you relevant communications and promotional updates, where you have consented to receive them

4. Legal Basis for Processing

Our Gqbet Casino data processing activities are based on the following legal grounds:

• Contractual necessity: We process your data to fulfil our obligations under the terms and conditions you accepted when registering
• Legal compliance: We are required to collect and retain certain data under applicable gaming, financial, and anti-fraud legislation
• Legitimate interests: We may process data to improve our services, prevent fraud, and ensure platform security
• Consent: Where required, we will ask for your explicit consent before processing your data for marketing purposes

5. Cookies and Tracking Technologies

We use cookies and similar technologies on the Gqbet platform to enhance your browsing experience, analyse site traffic, and personalise content. Cookies are small text files stored on your device when you visit our website.

5.1 Types of Cookies We Use

• Essential cookies: Required for our platform to function correctly, including maintaining your Gqbet Casino login session
• Analytical cookies: Help us understand how players interact with our site so we can improve performance
• Marketing cookies: Used to deliver relevant promotional content based on your activity
• Preference cookies: Store your language and regional settings (English or French)

You may control or disable cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of our Gq Bet platform.

6. Data Sharing and Third Parties

We may share your personal data with carefully selected third parties, but only where necessary and in accordance with this policy. Our Gqbet Casino operations involve the following categories of third-party relationships:

• Payment providers: Including Mastercard, VISA, Skrill, NETELLER, Paysafecard, and bank transfer partners, to process your financial transactions
• Game providers: Such as Pragmatic Play, NetEnt, Yggdrasil, and Evolution, who may process limited technical data to deliver game content
• Regulatory bodies: We may be required to share data with our licensing authority in Curaçao or relevant law enforcement agencies
• Identity verification services: To complete KYC checks as required by law
• IT and security partners: Who assist us in maintaining platform security and preventing fraud

We do not sell, rent, or trade your personal information. All third parties we work with are contractually obligated to handle your data securely and lawfully.

7. Data Retention

We retain your personal data for as long as your account remains active and for as long as required by applicable legal obligations. At Gqbet Casino, we are typically required to retain transaction and identity records for a minimum of five years following account closure in compliance with anti-money laundering legislation. When we no longer need your data, we will securely delete or anonymise it.

8. Your Rights

As a player on our Gqbet platform, you have the following rights regarding your personal data:

• Right of access: You may request a copy of the personal data we hold about you
• Right to rectification: You may ask us to correct any inaccurate or incomplete information
• Right to erasure: You may request that we delete your data, subject to legal retention requirements
• Right to restriction: You may ask us to limit how we process your data in certain circumstances
• Right to object: You may object to the processing of your data for direct marketing purposes
• Right to data portability: You may request that we transfer your data to another service provider where technically feasible

To exercise any of these rights, please contact us using the web form available on our website. We will respond to all valid requests within 30 days.

9. Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, or misuse. Our Gqbet Casino infrastructure uses SSL encryption for all data transmissions, and we restrict access to personal data to authorised personnel only. Our team operates 24/7 to monitor transactions and identify any suspicious activity on your account.

10. Children's Privacy

Our services are strictly intended for adults aged 18 and over. We do not knowingly collect personal data from minors. If we discover that a person under the legal age has registered on our Gqbet platform, we will immediately close the account and delete all associated data. We encourage parents and guardians to use appropriate parental controls to prevent underage access to online gambling services.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or data processing practices. We will notify you of any material changes by posting the updated policy on our website. Continued use of our Gqbet Casino services after such changes constitutes your acceptance of the revised policy. We recommend reviewing this page periodically to stay informed.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your data, please reach out to us. At Gqbet Casino, we are here to help and take all privacy-related enquiries seriously. You can contact our support team through the web form on our website, or connect with us via our 24/7 Live Chat service. We are committed to addressing all data protection concerns promptly and transparently.